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Collaboration, Voice & AV · Advanced

Webex Cloud-Connected UC (CCUC)

A Webex service that connects on-premises CUCM clusters to Control Hub for analytics, certificate and upgrade management.

Definition

Cloud-Connected UC uses a lightweight agent on the cluster to send telemetry to Control Hub, providing dashboards for call quality, inventory, license usage, and services such as certificate management and deployment insights. It supports organizations in hybrid or migration states. It does not move call control to the cloud.

Example

An admin reviews CUCM call quality trends for all clusters in Control Hub analytics through CCUC.

Exam tip

CCUC is monitoring and management, not call control.

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