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Collaboration, Voice & AV · Foundational

Webex Calling

Cisco's multi-tenant cloud calling service (UCaaS) that provides enterprise PBX features from the Webex cloud.

Definition

Webex Calling delivers business telephony, voicemail, auto attendants, call queues, hunt groups and mobility to Cisco IP phones, ATAs, Webex devices and the Webex App. PSTN connectivity comes through Cloud Connected PSTN providers, Cisco Calling Plans in some regions, or a premises Local Gateway. It is administered in Control Hub alongside Webex Meetings and messaging.

Example

A company migrates 500 users from CUCM to Webex Calling, keeping its carrier SIP trunk through a Local Gateway.

Exam tip

Know the PSTN options for Webex Calling: Cisco Calling Plan, Cloud Connected PSTN and premises-based PSTN via Local Gateway.

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