thinQmaster Virtual testing partner Adaptive practice exams that find your weak spots and drill them. Every answer explained. From $69
Enroll

thinQmaster

Find your exam

Five questions free, before you decide.

Step 1 · choose a vendor

In one of our camps? Your practice exams come with the tuition — they are on your study page already.

Cisco · Collaboration & AV · Professional

Cisco CCNP Collaboration exam guide

Exam 350-801 CLCOR v2.0 (core) + one concentration: 300-815 CLACC, 300-820 CLHCT or 300-830 CLCCE

CCNP Collaboration proves professional-level skill implementing and operating Cisco voice, video, messaging and contact center solutions across on-premises, hybrid and cloud (Webex) platforms. Cisco refreshed the track on February 3, 2026: CLCOR moved to v2.0 and the concentrations are now CLACC (on-premises call control), CLHCT (hybrid and cloud) and CLCCE (cloud customer experience).

QuestionsSee official page
Time limitSee official page
Passing scoreSee official page
Exam fee$700 USD
Valid for3 years
DeliveryProctored at a test center or online, scheduled through Cisco's certification portal

Format: Multiple choice (single and multiple answer), drag-and-drop, and simulation/testlet-style items; pass/fail. Fee note: Total for core ($400, 120 min) plus one concentration ($300, 90 min); Cisco Learning Credits accepted.

Who it's for

Unified communications and collaboration engineers with 3-5 years of Cisco voice/video or Webex experience.

What the exam covers

CLCOR: Infrastructure and Design—
CLCOR: Protocols, Codecs and Endpoints—
CLCOR: Call Control—
CLCOR: Cloud and Hybrid Collaboration—
CLCOR: QoS—
CLCOR: Automation and AI—

A dash means the vendor does not publish a weight for that domain.

Eligibility & prerequisites

Required: None.

Recommended: Three to five years of experience implementing collaboration solutions.

Keeping it active

Valid 3 years. Recertify with 80 Cisco Continuing Education (CE) credits, or by passing one professional core exam, or two concentration exams, or 40 CE credits plus one concentration exam, or a CCIE lab or CCDE practical.

Skills & careers

Skills it validates

  • Cisco Unified Communications Manager call control and dial plans
  • SIP, H.323 and media protocols and codecs
  • Webex Calling and hybrid architectures
  • Expressway and edge traversal
  • Collaboration QoS
  • Contact center and customer experience platforms
  • Collaboration APIs and automation

Job roles

Collaboration EngineerUnified Communications EngineerVoIP EngineerWebex EngineerContact Center EngineerCollaboration Architect

Where it fits in your path

Planning a degree too? See how this cert earns college credit in the College Credit Navigator.

Build my study plan

  1. Weeks 1-3: CLCOR infrastructure, protocols, codecs and endpoints; build a CUCM lab (dCloud).
  2. Weeks 4-5: CLCOR call control, cloud/hybrid Webex, QoS and automation.
  3. Week 6: CLCOR practice exams; book the core.
  4. Weeks 7-10: Concentration: CLACC for on-premises call control, CLHCT for hybrid/cloud, CLCCE for contact center.
  5. Weeks 11-12: Concentration practice and review.

Make it yours: pick your exam date and weekly hours. We'll split your time by domain weight and give you a printable plan.

Exam-day tips

  • Use v2.0 materials only; v1.x study guides cover retired content such as CLICA and CLAUTO.
  • Cloud and hybrid (Webex) topics are now prominent in the core; do not study on-premises only.
  • Know SIP call flows and response codes well.
  • Use dCloud collaboration labs for realistic practice.

Key terms for this exam

All 330 terms Study with thinQcards™

Commonly confused on this exam

Frequently asked questions

What changed in CCNP Collaboration in 2026?

On February 3, 2026, CLCOR and CLACC moved to v2.0, CLHCT (300-820) and CLCCE (300-830) became the cloud-oriented concentrations, and CLICA (300-810) and CLAUTO (300-835) were retired.

How much does CCNP Collaboration cost?

US$700: $400 for CLCOR plus $300 for one concentration.

Which concentration should I take?

CLACC for on-premises CUCM call control, CLHCT for Webex hybrid and cloud, CLCCE for contact center/customer experience.

Is CCNP Collaboration still worth it?

Yes for UC specialists; demand has shifted toward Webex and hybrid skills, which the 2026 refresh reflects.

How long is it valid?

3 years.

Official page: www.cisco.com. Reviewed November 2026. Vendors change fees and objectives, so confirm with the vendor before you book. Spot something out of date? Tell us.