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Our value proposition

Nine commitments, and a two-minute film about why they exist. Every one of them costs us something, which is the only reason any of them are worth reading.
98%Assessment and exam success
24 monthsUnlimited retakes
60%Hands-on, not lecture
~20 yearsDoing this

Two minutes on what makes it different

thinQtank Learning · our value proposition Starts muted — tap the video for sound

The nine

09 commitments

Lasting relationships, not a short-term sale

Our instructors and our staff carry a share of the responsibility for whether you succeed. That is why most of our business comes back to us or arrives on somebody else's recommendation, and it is the only measure of this we actually trust.

Nearly two decades of results

Over a 98 percent success rate for students who sit assessments and exams with us. We review that figure quarterly and go looking for what is slipping, because a number that is only ever quoted and never examined stops being true quietly.

Your investment is protected

Retake any course you have completed, as often as you like, for 24 months. If an employer sponsors someone who then leaves within six months, we train their replacement at no charge.

The exam happens in the classroom

Most of our career certification programs include the exam during the training, so you leave with the credential rather than a plan to go and get it. We deliver it on site, while the material is still fresh.

Mentoring before you arrive

Courseware, preparation videos and customized exam aids are sent when you register. An instructor then speaks to you individually to establish what you already know and what you should do before the first morning.

Serious exam preparation

Evening work uses material authored in-house that maps directly to the assessments, alongside realistic exam simulation. It is demanding on purpose.

Sixty percent hands-on

We aim for roughly 40 percent lecture and 60 percent doing. Concepts get demonstrated, then practiced, frequently in pairs, because explaining it to someone else is how you discover whether you have it.

Join from wherever you are

Every instructor-led course streams live. Sit in the classroom or join from your desk, and take part either way rather than watching a recording afterwards.

Built for your organization

Needs assessment, gap analysis and a curriculum written for your environment, delivered at one of our campuses, at your site, or online.

Take it with you

The value proposition, as a PDF One page you can forward to whoever signs off the training budget.
Nine commitments are easy to write down.Book a class and hold us to them. Or call first and ask us the awkward questions.