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Project Management & Agile · Intermediate

Value Delivery System

Strategic business activities that build, sustain, and advance an organization through portfolios, programs, projects, and operations.

Definition

Introduced in PMBOK 7, it emphasizes that projects exist to create value, with governance, functions, and the environment shaping how outputs become outcomes and benefits.

Example

A project's new billing system (output) reduces invoice errors (outcome), producing cost savings (benefit).

Exam tip

Know the chain: outputs lead to outcomes, which produce benefits and value.

Related terms