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Collaboration, Voice & AV · Foundational

Cisco Collaboration Flex Plan

Cisco's subscription licensing for collaboration that covers calling, meetings and contact center in the cloud, on premises or hybrid.

Definition

Flex Plan licenses users or devices on a subscription basis and allows organizations to consume Webex cloud services and on-premises CUCM, Unity Connection and Expressway entitlements under one agreement. On-premises products report usage to Cisco Smart Software Manager through Smart Licensing. It supports gradual migration from on-premises to cloud.

Example

An organization buys Flex Plan Calling for 2,000 users and uses some licenses on CUCM and others on Webex Calling.

Exam tip

Modern Cisco collaboration licensing is Smart Licensing based; on-premises products must register to Smart Software Manager or a satellite.

Related terms