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Collaboration, Voice & AV · Foundational

Real-Time Monitoring Tool (RTMT)

A client application that monitors CUCM and related servers, displaying performance counters, alerts, logs and traces.

Definition

RTMT connects to a cluster to show CPU, memory, call activity, device registration and database replication status, and to collect trace files for troubleshooting. It can send alert notifications via email and supports the Session Trace tool for graphical call flows. Unity Connection and IM and Presence are monitored the same way.

Example

An admin uses RTMT Trace and Log Central to collect CallManager SDL traces for a failed call.

Exam tip

RTMT is the primary tool for collecting traces and viewing alerts; Dialed Number Analyzer tests routing without placing calls.

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