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Project Management & Agile · Intermediate

Manage Quality

Process of translating the quality management plan into executable quality activities that incorporate quality policies.

Definition

Also called quality assurance, it focuses on processes, using audits, design for X, process analysis, and problem-solving to improve the likelihood of meeting quality objectives.

Example

A quality audit finds the team skipping code reviews and recommends process changes.

Exam tip

Manage Quality = process-focused (assurance); Control Quality = product-focused (inspection).

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