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Project Management & Agile · Intermediate

Control Quality

Process of monitoring and recording quality activity results to ensure outputs are complete, correct, and meet expectations.

Definition

Techniques include inspection, testing, statistical sampling, checklists, check sheets, control charts, Pareto charts, histograms, and scatter diagrams. Outputs are verified deliverables and quality control measurements.

Example

Inspecting a sample of 50 records from a data migration for errors.

Exam tip

Control Quality precedes Validate Scope.

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