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Project Management & Agile · Foundational

Change Request (CR)

A formal proposal to modify a document, deliverable, or baseline.

Definition

Change requests can be corrective actions, preventive actions, defect repairs, or updates. They are processed through integrated change control and may be raised by anyone on the project.

Example

A stakeholder submits a change request to add multilingual support to the website.

Exam tip

Corrective action fixes deviations already occurring; preventive action reduces the probability of future deviation.

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