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Collaboration, Voice & AV · Intermediate

Time-of-Day Routing

A CUCM feature that makes partitions active only during defined time schedules, changing call routing by time and date.

Definition

Administrators create time periods (such as Monday to Friday 08:00 to 17:00) and group them into time schedules that are assigned to partitions. Outside the schedule, patterns in that partition are not reachable, so calls fall to patterns in other partitions, such as an after-hours voicemail or auto attendant. The time zone used is either the originating device's or a specific zone.

Example

The main number routes to the receptionist during business hours and to an auto attendant after hours.

Exam tip

Time schedules are applied to partitions, not to route patterns directly.

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