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Collaboration, Voice & AV · Intermediate

Teams Dial Plan

A Teams policy containing normalization rules that translate user-dialed strings into E.164 numbers.

Definition

Each user has an effective dial plan made of the service country dial plan plus any assigned tenant dial plan. Normalization rules use regular expressions, for example converting a four-digit extension to a full E.164 number. Dial plans apply to all PSTN options, while routing applies only to Direct Routing.

Example

A rule translates ^(\d{4})$ to +142555501$1 so users can dial four-digit extensions.

Exam tip

Dial plans normalize; voice routing policies route. Test with Test-CsEffectiveTenantDialPlan.

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