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Collaboration, Voice & AV · Advanced

Online Voice Routing Policy

A Teams Direct Routing policy assigned to users that contains ordered PSTN usages determining which voice routes they can use.

Definition

When a Direct Routing user places a call, Teams checks the user's online voice routing policy, evaluates its PSTN usages in order, and selects the first voice route whose number pattern matches. The voice route lists one or more SBCs. This is similar to a CUCM CSS selecting route patterns and route lists.

Example

Grant-CsOnlineVoiceRoutingPolicy -Identity user@contoso.com -PolicyName US-Only assigns a policy.

Exam tip

Policy contains PSTN usages; usages link to voice routes; voice routes contain patterns and SBCs.

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