thinQmaster Virtual testing partner Adaptive practice exams that find your weak spots and drill them. Every answer explained. From $69
Enroll

thinQmaster

Find your exam

Five questions free, before you decide.

Step 1 · choose a vendor

In one of our camps? Your practice exams come with the tuition — they are on your study page already.

Project Management & Agile · Foundational

Seven Basic Quality Tools

Classic quality tools: cause-and-effect diagram, flowchart, check sheet, Pareto chart, histogram, control chart, and scatter diagram.

Definition

Popularized by Kaoru Ishikawa, these tools help identify and analyze quality problems. Some lists substitute stratification for flowcharts.

Example

A team uses a check sheet to collect data, a Pareto chart to prioritize, and a fishbone to find causes.

Exam tip

Know what each of the seven tools is used for.

Related terms