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Project Management & Agile · Foundational

Servant Leadership

Leadership style that focuses on understanding and addressing team members' needs and development to enable high performance.

Definition

Servant leaders remove impediments, shield the team from distractions, encourage and support, and facilitate rather than command. The Scrum Master is described as a true leader who serves the team and organization.

Example

The Scrum Master gets the security approval the team needs so they can keep working.

Exam tip

In agile scenarios, prefer answers where the leader facilitates and the team self-manages.

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