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Business Platforms & EA · Foundational

Organization-Wide Defaults (OWD)

Baseline record-level access setting per object: Private, Public Read Only, Public Read/Write, or Controlled by Parent.

Definition

OWDs define the default access users have to records they do not own, with separate internal and external defaults. They should be set to the most restrictive level needed, then opened with other sharing tools. Detail objects in master-detail relationships are always Controlled by Parent.

Example

Opportunity OWD set to Private so reps see only their own deals unless shared.

Exam tip

Set OWD to the most restrictive level any user needs; external OWD cannot be more permissive than internal.

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