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Project Management & Agile · Intermediate

Manage Project Knowledge

Process of using existing knowledge and creating new knowledge to achieve objectives and contribute to organizational learning.

Definition

It addresses both explicit knowledge (documented) and tacit knowledge (personal experience and insight) using networking, communities of practice, storytelling, and knowledge sharing events. The key output is the lessons learned register.

Example

A senior engineer shadows a new hire to transfer tacit troubleshooting knowledge.

Exam tip

Tacit knowledge is hard to document; exam answers favor interaction such as mentoring and workshops.

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