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Project Management & Agile · Foundational

Kaizen

Japanese term for continuous, incremental improvement involving everyone.

Definition

Kaizen events (rapid improvement workshops) focus a team for several days on improving a specific process. Retrospectives embody kaizen in agile.

Example

A three-day kaizen event cuts invoice processing from 10 steps to 6.

Exam tip

Kaizen = small continuous improvement; kaikaku = radical change.

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