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Project Management & Agile · Intermediate

Control Plan

Document describing the actions, measurements, and responses required to sustain process improvements.

Definition

Created in the Control phase of DMAIC, it identifies what to monitor, how, how often, who is responsible, and the reaction plan when the process goes out of control.

Example

The plan states that daily error rate is charted and a spike above UCL triggers a root-cause review.

Exam tip

Control plans sustain gains and enable hand-off to the process owner.

Related terms