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Business Platforms & EA · Foundational

Workflow Rule

Legacy automation tool that performed field updates, emails, tasks and outbound messages on record criteria; retired in favor of Flow.

Definition

Salesforce ended support for Workflow Rules and Process Builder at the end of 2025, and existing rules should be migrated to record-triggered flows with the Migrate to Flow tool.

Exam tip

Exams now expect Flow for all new automation; workflow appears only in migration questions.

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