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AI & Machine Learning · Foundational

Sentiment Analysis

An NLP task that determines whether text expresses positive, negative or neutral opinion.

Definition

Sentiment analysis is used on reviews, social media and support tickets. Aspect-based sentiment determines sentiment toward specific features. It is available in Amazon Comprehend, Azure AI Language and via LLM prompting.

Exam tip

Prebuilt sentiment APIs are usually the lowest-effort answer for reviews and social media text.

Related terms