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Business Platforms & EA · Foundational

Multitenant Architecture

Design in which many customers share the same infrastructure and code base while their data and customizations stay isolated.

Definition

Salesforce runs every customer org on shared application servers and databases, separating tenants logically by Organization ID. Because resources are shared, the platform enforces governor limits so one tenant cannot monopolize CPU, memory or database capacity. All tenants receive the same three seasonal releases automatically.

Exam tip

When an exam asks why governor limits exist, the answer is multitenancy and fair resource sharing.

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