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Business Platforms & EA · Foundational

Enterprise Resource Planning

Integrated software suite managing core business processes such as finance, procurement, manufacturing, supply chain and HR on a shared database.

Definition

ERP systems like SAP S/4HANA, Oracle Fusion, Microsoft Dynamics 365 and NetSuite provide a single source of truth for transactional data across departments. Modern deployments favor cloud ERP and a clean core with extensions built on separate platforms.

Exam tip

Distinguish ERP (back-office operations) from CRM (customer-facing sales, service and marketing).

Related terms