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Security Operations · Foundational

Security Awareness Training (SAT)

Education that teaches staff to recognize and report security threats such as phishing and social engineering.

Definition

Effective programs combine training modules, simulated phishing campaigns, role-based content for high-risk roles, and easy reporting mechanisms. Metrics include click rate and report rate over time. Regulations and frameworks such as PCI DSS and ISO 27001 require it.

Example

Quarterly phishing simulations followed by short micro-trainings for users who clicked.

Exam tip

Report rate is a more meaningful success metric than click rate alone.

Related terms