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DevOps & Automation · Foundational

Runbook

A documented procedure describing how to perform a routine operational task or respond to a specific alert.

Definition

Runbooks give responders step-by-step diagnosis and remediation guidance and are linked directly from alerts. Mature teams automate runbook steps, for example with Azure Automation runbooks or AWS Systems Manager Automation documents.

Example

The 'HighDiskUsage' alert links to a runbook that lists the cleanup commands and escalation contacts.

Exam tip

Automated runbooks reduce toil and MTTR; AWS SSM Automation and Azure Automation are the native services.

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