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Governance, Risk, Audit & Privacy · Intermediate

Key Control Indicator (KCI)

Metric that measures how well a specific control is operating.

Definition

KCIs track control effectiveness, such as percentage of access reviews completed on time or backup jobs succeeding. Declining KCIs can indicate rising risk before incidents occur. They are used in continuous control monitoring.

Example

98 percent of backup jobs complete successfully each week.

Exam tip

KCIs focus on controls, KRIs on risk exposure.

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