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ServiceNow · Cybersecurity · Professional

ServiceNow CIS - Vulnerability Response exam guide

Exam ServiceNow Certified Implementation Specialist - Vulnerability Response (CIS-VR)

CIS-VR validates that you can implement ServiceNow Vulnerability Response: importing scanner data, mapping vulnerable items to CMDB CIs, risk scoring, remediation tasks and exceptions. It connects security findings to IT ownership so vulnerabilities actually get fixed.

QuestionsSee official page
Time limitSee official page
Passing scoreSee official page
Exam feeSee official page
Valid forSee official page
DeliveryProctored exam booked through ServiceNow University (online proctored or test center)

Format: Multiple choice and multiple select, proctored. Fee note: ServiceNow sets voucher pricing in ServiceNow University; check there before booking (a retake costs less than a first attempt).

Who it's for

Security operations engineers and ServiceNow consultants implementing vulnerability management workflows.

What the exam covers

The vendor does not publish a domain breakdown for this exam. Check the official exam page for the current objectives.

Eligibility & prerequisites

Required: ServiceNow Certified System Administrator (CSA) plus completion of the required ServiceNow University implementation training for this product before you can book the exam.

Recommended: Experience with vulnerability scanners (e.g. Qualys, Tenable, Rapid7) and ServiceNow security operations configuration.

Keeping it active

ServiceNow mainline certifications must be kept current with the platform: complete the maintenance (delta) requirement ServiceNow publishes for new platform releases within its window, or the credential lapses. Check the current maintenance rules in ServiceNow University.

Skills & careers

Skills it validates

  • Configuring scanner integrations
  • Mapping vulnerable items to CIs
  • Configuring risk calculators and assignment rules
  • Grouping vulnerable items into remediation tasks
  • Managing exceptions and deferrals
  • Building vulnerability dashboards

Job roles

Vulnerability Management AnalystServiceNow SecOps ConsultantSecurity EngineerServiceNow Implementation SpecialistSecurity Operations Analyst

Where it fits in your path

Planning a degree too? See how this cert earns college credit in the College Credit Navigator.

Build my study plan

  1. Week 1: Complete the required Vulnerability Response implementation training on ServiceNow University.
  2. Week 2: Data model: vulnerabilities, vulnerable items, CI matching and scanner integrations.
  3. Week 3: Risk scoring, assignment, remediation task grouping and exception workflows.
  4. Week 4: Dashboards, CMDB data quality impacts, practice tests.

Make it yours: pick your exam date and weekly hours. We'll split your time by domain weight and give you a printable plan.

Exam-day tips

  • Know the difference between a vulnerability entry and a vulnerable item.
  • Understand how CI lookup rules match scanner hosts to CMDB records.
  • Expect questions on remediation task grouping and exception approval flows.
  • Good CMDB data is assumed; answers that improve CI matching are often correct.

Key terms for this exam

All 24 terms Study with thinQcards™

Commonly confused on this exam

Frequently asked questions

How much does the CIS-VR exam cost?

ServiceNow sets exam voucher pricing in ServiceNow University and it can differ by region and by whether you hold a subscription or partner/customer entitlement; check the current price there before booking. Retakes cost less than a first attempt.

How do I keep CIS-VR active?

Keep it current with each ServiceNow family release by completing the maintenance (delta) requirement ServiceNow publishes within its window; otherwise the certification lapses.

Does CIS-VR count toward DoD 8140?

No. It is a product implementation credential and is not on the DoD 8140 lists.

Do I need security experience?

Yes. The exam assumes familiarity with CVEs, CVSS and scanner workflows.

What is required before the exam?

CSA plus the required Vulnerability Response implementation training in ServiceNow University.

Official page: www.servicenow.com. Reviewed November 2026. Vendors change fees and objectives, so confirm with the vendor before you book. Spot something out of date? Tell us.