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Salesforce · Business Platforms · Professional

Salesforce Certified Experience Cloud Consultant exam guide

Exam Experience Cloud Consultant

Experience Cloud Consultant validates designing and delivering portals and sites: setup and configuration, sharing and licensing, branding, user creation and authentication, templates and adoption analytics. Partner and customer portals remain a common Salesforce project type in 2026.

Questions60
Time limit105 minutes
Passing score62%
Exam fee$200 USD
Valid forSee official page
DeliveryProctored at a testing center or online; registered through Trailhead Academy

Format: Multiple choice and multiple select (60 scored + up to 5 unscored items); no references allowed. Fee note: Retake $100.

Who it's for

Consultants and admins who build customer, partner or employee sites on Experience Cloud.

What the exam covers

Administration, Setup, and Configuration25%
Sharing, Visibility, and Licensing17%
Branding, Personalization, and Content15%
User Creation and Authentication13%
Templates and Themes10%
Experience Cloud Basics8%
Customization Considerations and Limitations7%
Adoption and Analytics5%

Eligibility & prerequisites

Required: Salesforce Certified Platform Administrator.

Recommended: Hands-on experience building and securing Experience Cloud sites.

Keeping it active

No fixed expiry while maintained: complete the free annual maintenance module for the credential on Trailhead by the deadline. Missing the deadline expires the credential and you must pass the exam again.

Skills & careers

Skills it validates

  • Site setup with Experience Builder
  • External sharing model and sharing sets
  • Experience Cloud license selection
  • Login, self-registration and SSO
  • Branding, audiences and CMS content
  • Site analytics and adoption

Job roles

Experience Cloud ConsultantSalesforce ConsultantPortal DeveloperSalesforce AdministratorDigital Experience Architect

Where it fits in your path

Planning a degree too? See how this cert earns college credit in the College Credit Navigator.

Build my study plan

  1. Week 1: Basics and setup: enabling digital experiences, templates, Experience Builder, workspaces.
  2. Week 2: Sharing, visibility and licensing: external OWD, sharing sets, share groups, license types.
  3. Week 3: Users and authentication, branding and personalization: audiences, CMS, login and registration pages.
  4. Week 4: Customization limits, analytics; timed practice exams.

Make it yours: pick your exam date and weekly hours. We'll split your time by domain weight and give you a printable plan.

Exam-day tips

  • Licensing and sharing questions decide many scenarios; know which license supports roles and sharing rules.
  • External org-wide defaults and sharing sets are common traps.
  • Know the differences between templates (Aura vs LWR) and their limitations.
  • Authentication questions often involve self-registration and SSO options.

Key terms for this exam

All 23 terms Study with thinQcards™

Frequently asked questions

How much does the Experience Cloud Consultant exam cost?

$200 plus applicable taxes; a retake costs $100.

What is the passing score for Experience Cloud Consultant?

62%. The exam has 60 scored questions plus up to 5 unscored items.

Does the certification expire?

Not if you complete the free annual Trailhead maintenance module by its deadline; if you miss it, the credential expires.

Do I need Admin first?

Yes. Platform Administrator is the prerequisite.

What is the hardest part?

Most candidates find licensing and external sharing the hardest topics.

Official page: help.salesforce.com. Reviewed November 2026. Vendors change fees and objectives, so confirm with the vendor before you book. Spot something out of date? Tell us.