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Home › Courses › Palo Alto Networks › Palo Alto Networks Firewall: Troubleshooting (EDU-330)
Palo Alto NetworksPANEDU330

Palo Alto Networks Firewall: Troubleshooting (EDU-330)

We do not teach just for the test.Worked examples and real discussion, not a question bank. The exam is then delivered in the classroom — 98% pass it first time.
$2,550catalog price — your starting point
thinQflex™Tell us what you would like to pay for this class — in full, or across twelve monthly payments.
Next date
  • 16 Nov 2026Sterling, VA
Make your offerCourse datasheet (PDF)
3 daysconsecutive days
Live onlineor in the classroom
ProfessionalSecurity
45% labs55% lecture
24 monthsfree retakes

Course overview

Download the course datasheetThe full outline for Palo Alto Networks Firewall: Troubleshooting (EDU-330), as a PDF.
thinQtank® Learning is offering a unique three-day training camp comprised of three days of instructor-led learning that gives students the knowledge and skills needed to troubleshoot Palo Alto Networks next-generation firewalls with the CLI and built-in tools, feature-specific methods and advanced log analysis, applied to realistic scenario-based problems.

The camp follows the official Palo Alto Networks Firewall: Troubleshooting (EDU-330) course outline, with hands-on labs throughout.

Palo Alto Networks, Cortex, Prisma, Panorama and Strata are trademarks of Palo Alto Networks, Inc.

This course prepares students for the Palo Alto Networks Certified Next-Generation Firewall Engineer certification.

What's included

12 items
thinQtank® Learning Accelerated Custom Study Guide for Firewall: Troubleshooting
Custom and focused exam preparation software and materials
Course specific thinQtank® Learning publications to promote a fun and exciting learning
Membership to the thinQtank® Learning University Online
WE DO NOT "TEACH THE TEST" - Students will receive valuable examples and discussion
All courses taught by experienced Palo Alto Networks practitioners
Additional hours of remote lab access
Custom video recordings with even more in-depth learning of course topics
Customized practice exam software
Digital courseware
Retake any or all portions of the course as many times as you like in person or live on-line for 24 months
Six months mentoring access to our engineers after completing the course

What you'll be able to do

15 objectives
  • Use firewall tools, including the CLI, to investigate network issues
  • Apply feature-specific troubleshooting methods
  • Analyze advanced logs to resolve real-world problems
  • Work through advanced, scenario-based challenges
  • Tools and resources
  • Flow logic
  • Packet captures
  • Packet-diagnostics logs
  • Host-inbound traffic
  • Transit traffic
  • System services
  • Certificate management and SSL decryption
  • User-ID
  • GlobalProtect
  • Support escalation and RMAs

The exam

  • Supports the Palo Alto Networks Certified Next-Generation Firewall Engineer certification
  • Delivered by Pearson VUE at a test center or online proctored — we help you schedule your attempt
  • Question count, time limit, passing score and fee are set by Palo Alto Networks in the official exam datasheet, which we review with you in class

Who it's for, and what you need first

Target Audience

  • Security engineers and administrators
  • Security operations specialists and analysts
  • Network engineers and support staff
  • Service members, veterans and military spouses using AF COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0

Prerequisites

  • Completion of Firewall Essentials: Configuration and Management (EDU-210)
  • Strong practical knowledge of routing, switching, IP addressing and network security
  • At least six months of hands-on experience with Palo Alto Networks firewalls

How it's delivered

Instructor-Led Training
Immersive Live-Online Training
On-Site and Custom Delivery

Dates and locations

22 scheduled
Prices shown are MSRP. Qualified military personnel funding through Air Force COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0 pay a flat $1,500 per class, whatever the listed price. Everyone else — call 855-868-4467 about group pricing, discounts and current promotions.