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Home › Courses › ServiceNow › ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR)
ServiceNowSNCISHR

ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR)

We do not teach just for the test.Worked examples and real discussion, not a question bank. The exam is then delivered in the classroom — 98% pass it first time.
$3,420MSRP per seat
$1,500with military fundingAF COOL · Army CA · MyCAA
Name your pricethinQflex™ — tell us what you can payIn full, or across twelve monthly payments
Next dates
  • Nov 30–3Sterling, VA
  • Jan 4–7Atlanta, GA
  • Jan 11–14Burbank, CA
Request informationSee all 21 datesCourse datasheet (PDF)
4 daysconsecutive days
Live onlineor in the classroom
ProfessionalHR Service Delivery
40% labs60% lecture
24 monthsfree retakes

Course overview

Download the course datasheetThe full outline for ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR), as a PDF.
thinQtank® Learning is offering a unique four-day training camp comprised of four days of instructor-led learning that gives students the knowledge and skills needed to implement ServiceNow HR Service Delivery: HR system architecture, core HR applications and Employee Center, HR journeys and lifecycle events, and platform, role and contextual security.

The camp follows the exam outline ServiceNow publishes for this certification, with hands-on work in a ServiceNow Personal Developer Instance (PDI) throughout. CIS-HR validates the skills to implement ServiceNow HR Service Delivery.

ServiceNow and Now Platform are trademarks of ServiceNow, Inc.

This course prepares students to take the ServiceNow CIS - Human Resources exam.

What's included

13 items
thinQtank® Learning Accelerated Custom Exam Study Guide for the ServiceNow CIS - Human Resources exam
Hands-on lab guide for a ServiceNow Personal Developer Instance (PDI)
Custom and focused exam preparation software and materials
Course specific thinQtank® Learning publications to promote a fun and exciting learning
Membership to the thinQtank® Learning University Online
WE DO NOT "TEACH THE TEST" - Students will receive valuable examples and discussion
All courses taught by experienced ServiceNow-certified practitioners
Additional hours of remote lab access
Custom video recordings with even more in-depth learning of course topics
Customized practice exam software
Digital courseware
Retake any or all portions of the course as many times as you like in person or live on-line for 24 months
Six months mentoring access to our engineers after completing the course

What you'll be able to do

10 objectives
  • Explain the HRSD solution and its architecture
  • Configure HR services, criteria and document templates
  • Manage Employee Center content and access
  • Build lifecycle events and HR journeys
  • Secure sensitive HR data with roles and contextual security
  • Set up skills-based assignment and Now Mobile
  • HR System Architecture: HR scoped applications; HR profiles; data model
  • Core HR Applications & Employee Center: HR services and case management; Employee Center; knowledge
  • HR Journeys: Lifecycle events; onboarding and transitions; journeys
  • Platform, Role and Contextual Security: HR roles; contextual security; data privacy

The exam

90minutes to complete
  • ServiceNow CIS - Human Resources
  • Exam fee set by ServiceNow: $450 USD per attempt (retakes $225)
  • ServiceNow does not publish a passing score - we work to the official exam blueprint
  • Exams are scheduled through ServiceNow University and taken online proctored or at a testing center - we help you schedule your attempt

Who it's for, and what you need first

Target Audience

  • HR technology and HRIS staff
  • ServiceNow administrators and consultants implementing HRSD
  • HR process owners
  • Service members, veterans and military spouses using AF COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0

Prerequisites

  • No certification prerequisite - Certified System Administrator recommended

How it's delivered

Instructor-Led Training
Immersive Live-Online Training
On-Site and Custom Delivery

Dates and locations

21 scheduled
DatesLocationStatus
Mon Nov 30 – Dec 3, 20264 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Jan 4 – Jan 7, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Jan 11 – Jan 14, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Mon Jan 25 – Jan 28, 20274 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Feb 22 – Feb 25, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Mar 1 – Mar 4, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Mon Mar 22 – Mar 25, 20274 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Apr 19 – Apr 22, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Apr 26 – Apr 29, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Mon May 17 – May 20, 20274 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Jun 21 – Jun 24, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Jun 28 – Jul 1, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Mon Jul 12 – Jul 15, 20274 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Aug 9 – Aug 12, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Aug 16 – Aug 19, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Mon Sep 13 – Sep 16, 20274 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Oct 4 – Oct 7, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Oct 18 – Oct 21, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Mon Nov 1 – Nov 4, 20274 daysSterling, VA21481 Ridgetop CirOpenRequest info
Mon Nov 29 – Dec 2, 20274 daysAtlanta, GA431 Marietta St NWOpenRequest info
Mon Dec 6 – Dec 9, 20274 daysBurbank, CA3301 N San Fernando BlvdOpenRequest info
Guaranteed to run means the class goes ahead whatever the enrollment.
Prices shown are MSRP. Qualified military personnel funding through Air Force COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0 pay a flat $1,500 per class, whatever the listed price. Everyone else — call 855-868-4467 about group pricing, discounts and current promotions.