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Courses  /  Cisco  /  Cisco CCT - Supporting Cisco Devices for Field Technicians
Exam 800-150CCT Field Technician Cisco

Cisco CCT - Supporting Cisco Devices for Field Technicians

Official Cisco self-paced training for on-site technicians: identify, cable, replace and upgrade Cisco hardware, and prepare for the 800-150 FLDTEC exam.

Four days, instructor-led In class or live online Class Hub + 90 days Military funding accepted

Course overview

Self-paced180 days of accessOfficial Cisco Digital Learning, plus a 30-day grace period
~4 daysOf total effortWork through it on your own schedule
One examOne certification800-150 FLDTEC earns Cisco Certified Technician (CCT)

thinQtank® Learning offers this official Cisco Digital Learning course, delivered as self-paced e-learning, for field technicians earning the Cisco Certified Technician (CCT) certification. The course teaches the knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, UCS, and collaboration platforms, including hardware identification, cabling, configuration management, and software upgrades and downgrades. This course prepares you to take the 800-150 FLDTEC exam. By passing this exam, you earn the Cisco Certified Technician (CCT) Field Technician certification.

Your certification path

Where this course sits: what to have first, and where it leads.

Before No prerequisite course
This courseCisco CCT - Supporting Cisco Devices for Field TechniciansExam 800-150

Course objectives

What you will be able to do by the end of the class.

Identify Cisco hardwareRecognize chassis, modules, line cards and field-replaceable units across product families.
Replace parts on siteSwap routing, switching, data center, UCS and collaboration components safely and correctly.
Cable and power devicesConnect console, network and power correctly the first time.
Work the Cisco CLINavigate IOS and other Cisco operating systems well enough to verify hardware and status.
Manage configurations and imagesBack up and restore configuration files and perform software upgrades and downgrades.
Work with Cisco supportUse the Cisco support site, open and manage TAC cases and handle RMAs.

Who it is for

Who gets the most from this class, and what to know before you start.

Who should attend

  • Field engineers and on-site support technicians
  • Cisco TAC engineers and consulting engineers
  • Network engineers supporting Cisco hardware
  • Technical program managers and hardware coordinators

Prerequisites

  • No formal prerequisites are required
  • Recommended: an understanding of network foundations, common service tasks, Cisco software, infrastructure, and hardware replacement

Course outline

6 modules. Open any one to see what it covers.

01Network and device foundations
  • Cisco product families and where they sit
  • Basic networking for field work
  • Safety and site practice
02Hardware identification
  • Chassis, modules and FRUs
  • Reading labels, serials and LEDs
  • Data center, UCS and collaboration hardware
03Cabling and power
  • Console, Ethernet and fiber connections
  • Power supplies and redundancy
  • Verifying physical connectivity
04Cisco software and the CLI
  • Operating system modes and navigation
  • Show commands for hardware and status
  • Accessing devices locally and remotely
05Configuration and image management
  • Backing up and restoring configurations
  • Upgrading and downgrading software images
  • File systems and transfer methods
06Service tasks and support
  • Common on-site service tasks
  • The Cisco support site and TAC cases
  • RMA process and documentation

The full lesson-by-lesson outline is in the course datasheet (PDF).

Course features

How the class is taught, and why it works.

Live, instructor-ledEvery session is taught live by a certified instructor, in the classroom and online at the same time.
Hands-on labsLabs are built into the modules so you practise what you learn.
Exam preparation built inPractice questions and focused review aligned to exam 800-150.
Class Hub for 90 daysRecordings, materials and practice stay open for the class plus 90 days after it ends.
Attend your waySterling, VA, Atlanta, GA, Burbank, CA, or live online from anywhere.
Funding friendlyMilitary flat rate, thinQflex monthly payments, or a formal quote for your employer.

What you get

Everything below is included in the course price.

Class Hub access for the length of the class plus 90 days
Official Cisco Digital Learning content, delivered self-paced
180 days of subscription access with a 30-day grace period
Hands-on practice with real Cisco device support tasks
Custom exam-prep materials for the 800-150 FLDTEC exam
Direct access to thinQtank® certified engineers for support

Format: Self-paced e-learning — approximately four days of total effort, with 180 days of subscription access · Self-paced Cisco Digital Learning, 180-day subscription access, Available on demand, anywhere

Study plan

How the four days run, plus what to do before and after class.

Before class
  • Check the prerequisites above and fill any gaps
  • We send joining details and course materials before day one
Day 1
  • Network and device foundations
  • Hardware identification
Day 2
  • Cabling and power
  • Cisco software and the CLI
Day 3
  • Configuration and image management
  • Service tasks and support
Day 4
  • Final review and exam strategy
After class
  • Class Hub stays open 90 days: recordings, labs and practice
  • Book your exam while the material is fresh

The order of topics can shift with the class; your instructor confirms the schedule on day one.

The certification exam

Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 · exam 800-150

Exam code800-150
QuestionsNot published
Time120 minutes
Passing scoreNot published
Format
Multiple choice and other item types
Voucher
Exam voucher available — ask us to add it to your registration
Validity
Valid for three years

DoD 8140 and college credit

What this certification counts for with the Department of Defense, and toward a degree.

DoD 8140 / 8570 This certification is not on the DoD 8570 baseline list. Under DoD 8140, a degree or qualifying training can also meet the requirement. See which certifications qualify in the DoD Workforce Navigator.
College credit None of the 9 universities in our College Credit Navigator publishes credit for this certification yet. Ask us for a free credit review and we will check your options.

Where it can take you

Roles this certification is commonly asked for.

Field EngineerInstall, replace and verify Cisco hardware at customer sites.
On-Site Support TechnicianBe the hands for remote engineers and TAC.
Data Center TechnicianRack, cable and swap components in UCS and switching gear.
Hardware CoordinatorManage spares, RMAs and replacement logistics.
Network Support TechnicianBack up configs, upgrade images and restore service after a swap.

Upcoming dates

Every class runs in the classroom and live online at the same time. Pick the dates; choose how you attend when you register.

No public dates are scheduled right now. Request a date and we will set one up, or ask about private training for your team.

Paying for it

The price above is our standard rate. These options can bring it down or spread it out.

Military & veterans
$1,500

Flat rate per class when you use Air Force COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0. Your program confirms eligibility.

Funding details
thinQflex™
Name your price

Paying yourself? Tell us what you can pay and over how many months, up to twelve. We say yes, or come back with terms.

Make an offer
Employer or agency
Formal quote

A formal quote with the course and exam voucher as separate lines, valid 30 days. Group and government pricing available.

Request a quote

How to enroll

Four steps from here to certified.

  1. Pick your datesChoose a class from the dates above, in a classroom or live online.
  2. Reserve or get a quoteReserve your seat, ask for a quote for your employer, or make a thinQflex offer.
  3. Get readyWe confirm your seat and send joining details and materials before day one.
  4. Attend and certifyTake the class, then sit exam 800-150, with Class Hub open for 90 days after.

Frequently asked questions

Is this course live or self-paced?
Self-paced. It is official Cisco Digital Learning content with 180 days of access, and you can reach our engineers with questions along the way.
Are there prerequisites?
No formal prerequisites. A basic understanding of networking and Cisco hardware helps.
What does the certification cover?
On-site identification, cabling, replacement, configuration backup and software upgrades of Cisco devices, the core tasks of a field technician.
What does it cost?
The standard price is $300; exam voucher available — ask us to add it to your registration. Military students using AF COOL, Army CA, MyCAA or VET TEC 2.0 pay $1,500, and thinQflex lets you name your own price and monthly payment.
How long is the class?
Four days of live, instructor-led training.
Can I attend live online?
Yes. Every class runs live online at the same time as the classroom, with the same instructor and labs.
How long do I keep access to the materials?
Your Class Hub stays open for the length of the class plus 90 days.
Is the exam included?
The exam voucher is priced separately; we can add it to your registration or quote.
Can I use military funding?
Yes. With Air Force COOL, Army CA, MyCAA or VET TEC 2.0 you pay a flat $1,500 per class.
Can my employer pay?
Yes. Request a quote and we will send a formal one, valid for 30 days.
What if I cannot pay all at once?
Use thinQflex to name your price and spread payments over up to twelve months.
Where are the classrooms?
Sterling, Virginia; Atlanta, Georgia; and Burbank, California. Every class also runs live online, so you can join from anywhere.
What do I need to attend online?
A computer with a reliable internet connection, a headset or speakers, and a microphone. A webcam is recommended.
Will I get a certificate of completion?
Yes. You receive a thinQtank Learning certificate of completion when you finish the class.
Which course should I take next?
Most students go on to Cisco Certified Support Technician (CCST) Networking, Cisco Certified Support Technician (CCST) IT Support, Cisco CCNA - Implementing and Administering Cisco Solutions. Tell us your goal and we will map the path with you.
Do you run private classes for teams?
Yes. We deliver private classes on-site or online for teams and agencies, on your dates. Ask for a quote.
Can you help me choose the right course?
Yes. Call 855-868-4467 or email sasmith@thinqtanklearning.com and we will recommend the right starting point.

Ready to earn your CCT - Supporting Cisco Devices for Field Technicians?

Next class Dates to be announced · live online and live online.