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Home › Courses › Salesforce › Salesforce Certified Agentforce Specialist
SalesforceSFAFS

Salesforce Certified Agentforce Specialist

We do not teach just for the test.Worked examples and real discussion, not a question bank. The exam is then delivered in the classroom — 98% pass it first time.
$2,430catalog price — your starting point
thinQflex™Tell us what you would like to pay for this class — in full, or across twelve monthly payments.
Next date
  • 30 Nov 2026Sterling, VA
Make your offerCourse datasheet (PDF)
3 daysconsecutive days
Live onlineor in the classroom
AssociateArtificial Intelligence
40% labs60% lecture
24 monthsfree retakes

Course overview

Download the course datasheetThe full outline for Salesforce Certified Agentforce Specialist, as a PDF.
thinQtank® Learning is offering a unique three-day training camp comprised of three days of instructor-led learning that gives students the knowledge and skills needed to design, build, test and govern AI agents with Agentforce: prompt engineering with Prompt Builder, grounding agents in Data 360, agent topics and actions, testing and deployment, governance and multi-agent orchestration.

The camp follows the exam outline Salesforce publishes for this certification, with hands-on work in a free Salesforce Developer Edition org throughout. Agentforce Specialist validates the skills to configure and manage Salesforce's AI agents and generative AI features.

Salesforce, Agentforce, Trailhead, Data 360, MuleSoft, Tableau and Slack are trademarks of Salesforce, Inc.

This course prepares students to take the Salesforce Certified Agentforce Specialist exam.

What's included

13 items
thinQtank® Learning Accelerated Custom Exam Study Guide for the Salesforce Certified Agentforce Specialist exam
Hands-on lab guide for a free Salesforce Developer Edition org
Custom and focused exam preparation software and materials
Course specific thinQtank® Learning publications to promote a fun and exciting learning
Membership to the thinQtank® Learning University Online
WE DO NOT "TEACH THE TEST" - Students will receive valuable examples and discussion
All courses taught by experienced Salesforce-certified practitioners
Additional hours of remote lab access
Custom video recordings with even more in-depth learning of course topics
Customized practice exam software
Digital courseware
Retake any or all portions of the course as many times as you like in person or live on-line for 24 months
Six months mentoring access to our engineers after completing the course

What you'll be able to do

12 objectives
  • Engineer reusable prompts with Prompt Builder
  • Ground agents in trusted data with Data 360
  • Build agents with topics, instructions and actions
  • Test, deploy and maintain agents safely
  • Apply the Einstein Trust Layer, governance and observability
  • Orchestrate multiple agents
  • Prompt Engineering: Prompt templates and grounding; Prompt Builder; evaluating prompt output
  • Data 360 Fundamentals: Data streams and data model objects; retrieval and search indexes; grounding agents in data
  • AI Agents: Agent Builder; topics, instructions and actions; Flow and Apex actions
  • Testing, Deployment, and Maintenance: Agent testing center; deployment; monitoring and iteration
  • Governance and Observability: Einstein Trust Layer; guardrails and permissions; audit and analytics
  • Multi-Agent Orchestration: Agent-to-agent patterns; hand-offs to humans; orchestration design

The exam

105minutes to complete
  • Salesforce Certified Agentforce Specialist
  • Exam fee set by Salesforce: $200 USD per attempt (retakes $100)
  • Passing score: 72%
  • Exams are scheduled through Salesforce's certification site and taken at a testing center or online proctored - we help you schedule your attempt

Who it's for, and what you need first

Target Audience

  • Salesforce administrators and implementers adopting Agentforce
  • Developers and consultants building AI agents
  • IT leaders evaluating generative AI on Salesforce
  • Service members, veterans and military spouses using AF COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0

Prerequisites

  • No certification prerequisite
  • Salesforce administration experience recommended (Platform Administrator is a good foundation)

How it's delivered

Instructor-Led Training
Immersive Live-Online Training
On-Site and Custom Delivery

Dates and locations

21 scheduled
Guaranteed to run means the class goes ahead whatever the enrollment.
Prices shown are MSRP. Qualified military personnel funding through Air Force COOL, Army Credentialing Assistance, MyCAA or VET TEC 2.0 pay a flat $1,500 per class, whatever the listed price. Everyone else — call 855-868-4467 about group pricing, discounts and current promotions.