Course Overview

thinQtank® Learning is offering a unique four-day training camp comprised of four days of instructor-led learning for Implementing Cisco Collaboration Applications (CLICA). As with all of our Cisco Training Experiences - exams are delivered in the classroom.

CLICA

This course provides students the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco Unified IM & Presence, Cisco Unity Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems.

Our Learning Exclusive

In our classroom, students receive gigabytes of take-home CBT and lab material with over four-hundred labs to keep practicing and refining the skills learned in the classroom. Additionally, our students receive:

■    thinQtank® Learning Accelerated Custom Exam Study Guide for the ENCORE and ENARSI exams
■    Exam delivery in classroom with 98% success
■    Custom and focused exam preparation software and materials
■    Course specific thinQtank® Learning publications to promote a fun and exciting learning
■    Membership to the thinQtank® Learning University Online
■    WE DO NOT "TEACH THE TEST" - Students will receive valuable examples and discussion
■    Receive all reading material and study guides when you register
■    All courses taught by CCIE Certified instructors

Course Objectives CLICA

After taking this course, students should be able to:

■    Configure Cisco Unity Connection integration
■    Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
■    Configure and troubleshoot Cisco Unity Express
■    Describe SSO for Cisco Unified Communications applications
■    Describe how Cisco Jabber©_ and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
■    Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
■    Configure and troubleshoot chat rooms and message archiving
■    Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
■    Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified
■    Communications Manager IM & Presence server
■    Configure call recording and monitoring

Exclusive Package Ensuring Success

■    Additional hours of remote lab access
■    Custom video recordings with even more in-depth learning of course topics
■    Customized practice exam software
■    Digital courseware
■    Retake any or all portions of the course as many times as you like in person or live on-line for 24 months
■    Six months mentoring access to CCIE engineers after completing the course

Course Duration

■    Four days of instructor-led learning
■    60% lecture, 40% hands-on labs

Prerequisites

■    Working knowledge of computer networking, including LANs, WANs, switching, and routing
■    Basic understanding of voice and video
■    Basics of digital interfaces, PSTNs, and VoIP
■    Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Target Audience

■    Students preparing to take the CCNP Collaboration certification
■    Network administrators
■    Network engineers
■    Systems engineers

Exam Information

■    300-815 - Implementing Cisco Collaboration Applications (CLICA)

Delivery Methods

■    Instructor-Led Training
■    Immersive Live-Online Training
■    On-Site and Custom Delivery